PRIVACY POLICY

CourtMapping PRIVACY POLICY

Effective Date: October 20th, 2024

tiveCrea, Inc. (“we,” “us,” or “our”), the owner and operator of the CourtMapping platform (the “Platform” or “Services”), is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use CourtMapping, including our website and mobile app.

By using CourtMapping, you agree to the collection and use of information in accordance with this Privacy Policy and the overarching tiveCrea, Inc. Privacy Policy. If you do not agree, please discontinue use immediately.

Relationship to TiveCrea, Inc. Privacy Policy

CourtMapping is owned by and operates under the policies of tiveCrea, Inc. To the extent there is any conflict between this CourtMapping Privacy Policy and the tiveCrea Privacy Policy, the tiveCrea Privacy Policy will govern.

1. SCOPE & DEFINITIONS

1.1 Scope

This Privacy Policy applies to all personal data collected through our website (courtmapping.com), the CourtMapping platform (platform.courtmapping.com), our mobile application (hosted by Mighty Networks, on Apple App Store and Google Play Store), and related Services. It does not cover any third-party websites or services linked within our Platform.

1.2 “Personal Data”

Any information that can identify you or be linked to you (e.g., name, email, payment info). Aggregated or anonymized data that cannot reasonably identify you is not considered Personal Data.

1.3 Data Controller

For purposes of data protection laws like the EU General Data Protection Regulation (GDPR), tiveCrea, Inc. (1111b South Governors Ave, Suite 23902, Dover, DE 19904, USA) is the data controller of your Personal Data.

2. INFORMATION WE COLLECT

We collect various types of information to provide and enhance our Services:

  1. Personal Identification Information
    Name, email address, phone number, mailing address, login credentials, etc.

  2. Profile & Basketball-Related Information
    Skills, achievements, photos/videos, stats, and any information you choose to share on your profile.

  3. Payment Information
    Credit card details or other payment methods.
    Securely processed by third-party providers (e.g., Stripe). We do not store credit card details on our servers.

  4. Usage Data
    IP addresses, device info, operating system, browser type, location data (if enabled), and activity logs (pages visited, clickstream data).

  5. Mobile App Data
    Device ID, crash logs, push notification interactions, etc., hosted via Mighty Networks.
    Note: You can opt out of or disable push notifications in your device settings if desired.

  6. Communications
    Feedback, support inquiries, or messages you send us or other users.

  7. Cookies & Similar Technologies
    We place cookies, pixels, or beacons on your device for authentication, analytics, and to personalize content. (See Section 5 below.)

We may also gather aggregated, de-identified, or anonymized data for internal analysis, which cannot reasonably be used to identify you.

3. HOW WE USE YOUR DATA

We use the collected information for the following lawful purposes:

  1. Service Delivery & Personalization
    Creating user profiles, allowing user networking, matching relevant basketball opportunities, and providing personalized recommendations.

  2. Subscription & Payment Processing
    Managing billing cycles, subscription renewals, and transaction records.

  3. Platform Communications
    Sending updates, account notifications, marketing/promotional messages (where permitted by law), and responding to inquiries.

  4. Analytics & Platform Improvement
    Monitoring usage trends, diagnosing technical issues, and testing new features to enhance user experience.

  5. Security & Fraud Prevention
    Detecting, preventing, or investigating suspicious activities, unauthorized access, or potential violations of our Terms.

  6. Legal & Regulatory Compliance
    Complying with obligations under applicable laws, court orders, or law enforcement requests.

Legal Basis (GDPR Note):
Depending on your location, we rely on contractual necessity (providing Services you request), legitimate interests (improving the Platform, safeguarding users), or consent (where required, e.g., marketing).

4. SHARING & DISCLOSURE OF INFORMATION

We do not sell personal data. However, we may share information in the following scenarios:

  1. With Service Providers
    Third-party vendors who assist us with hosting (Mighty Networks), payment processing (Stripe), analytics, or email distribution. These providers may only access data to perform tasks on our behalf under strict confidentiality.

  2. Legal or Regulatory Compliance
    If required by law, court order, or to protect rights, property, or safety (our own, users’, or the public).

  3. Business Transfers
    If part or all of tiveCrea, Inc. or CourtMapping is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your data may be transferred subject to confidentiality commitments.

  4. With Your Consent
    If you explicitly agree to additional sharing (e.g., partnering with another sports organization for promotions, if you opt in).

  5. Aggregated or Anonymized Data
    We may share aggregated, non-identifiable metrics with advertisers or partners for analytics or marketing purposes.

5. COOKIES & TRACKING

5.1 Use of Cookies

CourtMapping uses:

  • Essential Cookies (needed to log in, maintain sessions).

  • Analytics Cookies (to analyze usage, e.g., Google Analytics or similar tools).

  • Functional Cookies (to remember preferences, e.g., language settings).

  • Advertising/Third-Party Cookies (if relevant, for tracking ad performance or re-marketing).

5.2 Your Choices

  • You can control cookies via browser settings (block or delete).

  • Disabling cookies may limit functionality or user experience (e.g., forced logout, repeated preference prompts).

5.3 “Do Not Track” Signals

CourtMapping currently does not respond to Do Not Track (DNT) browser signals. We will update this Policy if our practices change.

If you are located in a jurisdiction that requires explicit opt-in for non-essential cookies, we will present a cookie banner or similar mechanism to obtain your consent where legally required.

6. DATA RETENTION

6.1 Retention Period

We keep personal data as long as necessary for legal, business, and operational purposes, including:

  • Active User Accounts: Stored until you delete or deactivate your account.

  • Legal Obligations: As required by tax, regulatory, or other laws.

  • Backup & Archives: Residual copies of personal data may remain in backups for a limited duration, but not used for commercial purposes.

6.2 Account Deletion

Upon request to delete your account, we will remove or anonymize your data within a reasonable timeframe, unless legally required to retain certain records (e.g., for dispute resolution or compliance).

7. SECURITY MEASURES

We employ industry-standard security practices, including encryption (HTTPS), firewalls, and access controls to safeguard your data. Despite these measures:

  • No method of transmission or electronic storage is 100% secure.

  • You acknowledge the inherent risks associated with internet data exchange.

  • In case of a data breach, we will notify affected users and regulatory authorities where legally required.

If additional details on breach response are found in the tiveCrea, Inc. Privacy Policy, those processes also apply to CourtMapping user data.

8. USER RIGHTS & CHOICES

Depending on your jurisdiction, you may have specific rights over your Personal Data:

  1. Right to Access – Obtain copies of personal data we hold about you.

  2. Right to Rectification – Correct inaccuracies or update incomplete data.

  3. Right to Erasure (Deletion) – Request deletion, subject to legal exceptions.

  4. Right to Restrict Processing – Ask us to limit how we use your data.

  5. Right to Data Portability – Receive your data in a structured, commonly used format.

  6. Right to Object – Object to processing for direct marketing or other reasons.

Exercising Rights: Contact support@courtmapping.com. We may need to verify your identity. Some requests may be denied if they conflict with our legal obligations or the rights of others.

9. PARENTAL CONSENT & MINOR PROTECTIONS

  1. Minimum Age: Users must be at least 13 years old.

  2. Under 18: Must have verifiable parental or guardian consent.

  3. Parental Responsibility: Parents/guardians of minors assume full responsibility for minors’ activities on the Platform, including providing accurate information.

  4. Misrepresentation: If we discover false age declarations, we may suspend or terminate accounts.

10. CHILDREN’S PRIVACY

CourtMapping is not intended for children under 13. If we learn we have unintentionally collected data from a child under 13 without parental consent, we will delete it promptly. If you believe this has occurred, please contact us at support@courtmapping.com.

11. INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries outside of your own, where privacy laws may differ (e.g., servers in the United States). By using CourtMapping, you consent to these transfers. Where required by law, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses) to protect personal data.

12. COMPLIANCE WITH GDPR (EU/EEA USERS)

If you reside in the European Union/EEA, you have additional rights under the General Data Protection Regulation (GDPR):

  1. Legal Basis: Our data processing is based on contract necessity, legitimate interests, or consent (for marketing).

  2. Right to Lodge a Complaint: You can file a complaint with your local Data Protection Authority if you believe we’re not compliant.

  3. Data Protection Officer (If Applicable): If required by law, we will designate a Data Protection Officer; contact details can be requested at support@courtmapping.com.

13. COMPLIANCE WITH CCPA (CALIFORNIA RESIDENTS)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  1. Right to Know – About the categories and specific personal data collected, used, or disclosed.

  2. Right to Delete – Request deletion of personal data, subject to legal exceptions.

  3. Right to Opt-Out – We do not sell personal data; if that changes, we will provide a clear “Do Not Sell” link.

  4. No Discrimination – We will not discriminate against you for exercising any CCPA rights.

  5. Authorized Agents – You can designate an agent to submit requests on your behalf.

To exercise these rights, email support@courtmapping.com. We may verify your identity to process requests.

14. THIRD-PARTY LINKS & SERVICES

CourtMapping may include links to third-party websites, apps, or services. We are not responsible for their privacy practices. We encourage you to review those sites’ own privacy policies before providing personal data.

15. AUTOMATED DECISION-MAKING & PROFILING

We may use algorithmic tools or machine learning for:

  • Matchmaking and content recommendations (e.g., suggesting training resources, connecting you with teams).

  • Analytics to identify usage patterns and user preferences.

These automated processes do not produce legal or similarly significant effects about you without human intervention. You may contact us if you have questions regarding automated decision-making.

16. MARKETING & COMMUNICATIONS

  1. Marketing Emails
    We may send promotional messages about new features, products, or events.
    You can opt out of marketing emails by clicking “unsubscribe” or contacting us.

  2. Transactional/Service Communications
    We will still send essential notices, such as account updates, billing confirmations, or security alerts, even if you opt out of marketing.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time:

  • Major changes will be communicated via email or in-app notifications.

  • The updated policy’s Effective Date will be posted at the top.

  • Continuing to use CourtMapping after policy changes indicates acceptance of the revised policy.

18. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Email: support@courtmapping.com

  • Mailing Address:
    CourtMapping (tiveCrea, Inc.)
    1111b South Governors Ave, Suite 23902
    Dover, DE 19904, USA

Subject: “Privacy Inquiry”
We will respond to legitimate requests as soon as reasonably possible and within any legally mandated timeframe.

19. YOUR ACCEPTANCE

By using CourtMapping, you acknowledge you have read and understood this Privacy Policy, agree to its terms, and consent to the practices described herein. If you do not consent, discontinue use of CourtMapping immediately.

Arbitration & Dispute Resolution
Any dispute, claim, or controversy arising from or relating to this Privacy Policy is subject to the binding arbitration and governing law provisions outlined in the overarching tiveCrea, Inc. Terms and Conditions, unless otherwise required by local law.

END OF CourtMapping PRIVACY POLICY